1. Information We Collect
We collect basic personal information that you provide directly, including:
-Your name
-Email address
-Phone number
-Shipping address
-Order history and preferences
We may also collect anonymous website usage data through cookies.
2. Purpose of Collection
We collect and use your personal information for the following purposes:
-To process and deliver your orders
-To provide customer support
-To send order confirmations or updates
-To improve your shopping experience on our website
-To inform you about updates or product availability (only if you opt-in)
3. How We Store and Protect Your Data
We use secure systems and protocols to protect your data. Access is limited to authorized team members only. All data is stored in secure environments and handled in compliance with standard privacy practices.
4. Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with regulations, or improve your customer experience.
5. Data Sharing
We do not sell or rent your personal information. Your data may only be shared with third parties who help us provide essential services such as shipping or payment processing — and only to the extent necessary.
6. Cookies and Tracking
Our website uses cookies to remember your preferences and analyze site traffic. These tools help us offer a more personalized experience without collecting sensitive personal details.
7. Access and Updates
You may request access to your personal data or ask us to update or delete it by contacting us directly. We will process such requests in a reasonable timeframe.
8. Policy Changes
We may occasionally update this Privacy Policy. Any changes will be reflected on this page with an updated date.
Contact Information:
Orrmula
93-95 Glenferrie Rd, Malvern VIC 3144, Australia
Email: support@orrmula.com
Phone: +61 3 9526 3273